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We aim to sell high quality products but as with life it doesn't always go to plan. As such if you receive a product which does not work as describe you need to let us know within 30 days to receive a replacement product. You must be able to describe and/or show us that it's not working as it should. We will then work to have the product returned and replaced or refunded.
All orders containing batteries/cells MUST be shipped via Road Freight. We do our best to dispatch within 24 hours, however rely on third party courier companys to pick up and deliver your goods.
We aim to keep our customers happy and if you are unhappy with your items due to them being damaged or not as described, simply return them for a full refund.
Our aim is to provide high-quality products at an affordable price. If you receive a product that is damaged, do not use the item. Please inform us within 24 hours of receiving that product. We will replace the product as soon as possible without any charges.
A refund will be provided if you have purchased an item that does not operate as described. Once we have verified you claims we will offer a refund and pay for the return freight cost.
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