All orders containing batteries/cells MUST be shipped via Road Freight. We do our best to dispatch within 24 hours, however rely on third party courier companys to pick up and deliver your goods.
We aim to keep our customers happy and if you are unhappy with your items due to them being damaged or not as described, simply return them for a full refund.
Our aim is to provide high-quality products at an affordable price. If you receive a product that is damaged, do not use the item. Please inform us within 24 hours of receiving that product. We will replace the product as soon as possible without any charges.
A refund will be provided if you have purchased an item that does not operate as described. Once we have verified you claims we will offer a refund and pay for the return freight cost.